Industry: Hospitality Staffing & Workforce Management
Founder: Rachit Mathur

Shiftz is a technology-led staffing and workforce management platform founded by Rachit Mathur, designed to address the chronic talent sourcing and workforce flexibility challenges of the hospitality industry. With hotels, restaurants, cafés, QSR chains, and event-driven businesses facing high attrition, seasonal demand spikes, and skill variability, Shiftz was built to deliver speed, reliability, and quality in hiring.

The hospitality staffing market in India alone employs 10+ million professionals, with a significant percentage engaged in part-time and on-demand roles. Traditional hiring processes in this sector remain manual, fragmented, and time-intensive—resulting in lost productivity, high recruitment costs, and inconsistent service quality. Shiftz directly addresses these gaps through a digital-first, verification-driven staffing ecosystem.

Platform Vision & Capabilities

Shiftz enables businesses to hire and manage full-time, part-time, and on-demand professionals through a single integrated platform. The solution combines talent discovery, skill validation, hiring workflows, and workforce management, purpose-built for hospitality operations.

Key platform capabilities include:

• 100% verified professional profiles
• Video interview workflows for faster screening
• Free job postings for employers
• Inbuilt skill assessment tests tailored to hospitality roles
• Intelligent profile-matching algorithms to improve hiring accuracy
• Integrated HRMS capabilities for workforce lifecycle management

This technology-driven approach helps employers reduce hiring turnaround time, improve workforce reliability, and scale operations efficiently during peak demand periods.

Deliverables

• Web Panel (Professional & Employer)
  A robust web platform supporting the end-to-end job application and hiring management process, including job posting, application tracking, candidate evaluation, interview management, hiring decisions, and onboarding workflows.
   
• Mobile Applications (Professional & Employer)
  Dedicated mobile apps enabling real-time job discovery, applications, candidate management, communication, interview scheduling, and hiring actions—ensuring continuous engagement and operational agility.

Execution Leadership

Gajendra Singh – Strategic & Product Leadership
Gajendra Singh led the project from a strategic, product, and delivery perspective, overseeing project acquisition, stakeholder alignment, requirement discovery, and product vision definition. He ensured strong alignment between business goals and platform functionality, supervised end-to-end project planning, and guided execution to deliver a scalable, market-ready staffing solution aligned with hospitality industry realities.

Shakti Pratap – Technology & Engineering Leadership
Shakti Pratap spearheaded the technical architecture and engineering execution, leading system design, technology selection, and development workflows across web and mobile platforms. He ensured high performance, security, and scalability, translating product requirements into a robust, reliable technology stack capable of supporting rapid growth.

Business Potential & Impact

• Addresses a high-volume, high-attrition workforce market
• Enables faster hiring and better workforce quality
• Supports flexible staffing models critical to hospitality operations
• Reduces dependency on manual agencies and offline hiring processes
• Improves workforce reliability and service consistency

Conclusion

Shiftz, founded by Rachit Mathur, represents a modern, scalable approach to hospitality staffing—where technology, verification, and intelligent automation replace outdated hiring practices. Delivered under the execution leadership of Gajendra Singh and Shakti Pratap, the platform stands as a strong example of business-driven product innovation, built to unlock efficiency, flexibility, and growth in one of the most operationally demanding industries.